Frequently Asked Questions

At Dothan Warehouse, choosing the right logistics and warehousing partner is a crucial decision. Below are answers to some of the most common questions we receive.

What services does Dothan Warehouse provide?

We are a full-service 3PL provider specializing in temperature-controlled storage and fulfillment solutions. Our key services include:

Where are you located?

Dothan Warehouse is located in Dothan, Alabama. Our location provides easy access to key Southeastern ports, including Mobile, Savannah, Panama City, New Orleans and Jacksonville, making it ideal for businesses that need efficient regional and national distribution.

How long has Dothan Warehouse been in business?

We’ve been proudly serving businesses since 1980, maintaining a 99.99% order fulfillment success rate without loss.

Do you support both B2B and B2C logistics?

Yes! We specialize in both B2B and B2C logistics. Whether you’re a multinational corporation needing reliable supply chain support or an e-commerce business fulfilling direct-to-consumer orders, our tailored solutions are designed to meet your specific needs.

Do you offer real-time shipment tracking?

Yes! We use advanced shipment tracking technology to give you full visibility and peace of mind throughout the logistics process.

Can you handle seasonal or high-volume storage needs?

Absolutely. Our flexible, scalable solutions are designed to accommodate varying inventory volumes, including seasonal spikes and high-demand periods.

What is kitting and repacking, and do you offer these services?

Kitting involves bundling multiple items into a single package, while repacking includes rearranging or repackaging items to meet specific requirements. Yes, we provide both kitting and repacking services to help streamline your operations and enhance efficiency.

What industries do you serve?

We primarily serve mid-size to large multinational corporations in industries such as food and beverage, consumer packaged goods (CPG), and e-commerce.

How does Dothan Warehouse ensure quality and reliability?

We are BRC-certified, USDA-approved, and FDA-registered. We are committed to maintaining the highest industry standards. Our team provides personalized service, acting as an extension of your business to ensure seamless operations.

What makes Dothan Warehouse different from other 3PL providers?

Our unique combination of temperature-controlled expertise, strategic location near key ports, personalized service, and proven reliability sets us apart. We aim to be a true partner, not just a provider.

How do I get a quote?

Getting started is simple — just complete the request for quote (RFQ) form on our website, and we’ll provide a tailored rate agreement based on your needs.

What is the onboarding process like?

Once you approve our quote, we’ll guide you through a seamless onboarding process, including account setup, service team introductions, and detailed logistics planning.

Do you offer transportation services in addition to storage?

Yes. We help you with temperature-controlled transportation that ensures your goods are delivered in optimal condition, on time, and within budget.

How do you handle unexpected shipping or storage issues?

Our proactive approach ensures swift resolution of any issues, minimizing disruptions to your supply chain. We work tirelessly to keep your operations running smoothly.

Can you help me improve logistics efficiency?

Yes! We specialize in optimizing supply chains, reducing costs, improving inventory management, and ensuring timely deliveries.

Have More Questions?

Contact our team today or visit our website to learn more about how we can help your business succeed.